Getting Support
1771 Technologies is dedicated to providing exceptional support and ongoing maintenance for LyteNyte Grid. This guide outlines the various support channels available to you, ensuring efficient and timely assistance whenever you need it.
Primary Support Channels
GitHub Issues
The most efficient way to receive support is through our public GitHub repository. Our development team actively monitors and prioritizes these submissions.
When creating a support request, please select the appropriate issue template on GitHub. Each template includes specific guidance to help you provide the information we need to assist you effectively.
Email Support
Licensed users can contact us directly at support@1771technologies.com for personalized assistance.
Client Portal
License holders have exclusive access to our confidential support request system through the Client Portal.
Community Support Channels
Social Media
Stay connected with us on our social platforms for updates, tutorials, and community engagement:
Reddit Communities
Our team actively participates in these development-focused subreddits. Feel free to post your questions in any of these communities:
Additional Resources
For detailed information about our support policies, please review our Support page and EULA.